Over recent years Protouch have built up a strong relationship with Specsavers.
The high street superbrand initially came to us in need of touch screen equipment to be used in UK stores to specifically make their service more efficient.
We had the solution they were looking for – Geode 12.1" touch screen monitors.
Over 3,000 were installed across 700 of Specsaver's stores, on sales counters and within their in-store laboratories for order processing.
As a result customer service became more efficient and staff had much less paperwork to fill out on a daily basis.
As the touch screen technology that we provided played an essential role in optimising sales and services in this major retail environment, Specsavers has come to us for its touch screen monitors ever since.
Recently an additional 2,000+ Protouch Aspect 15” LCD touch screen monitors were put straight into the eye-test rooms throughout all its branches.
This means that all examination results and specifications can be now entered directly by the optometrist onto a nearby wall-mounted touch screen, thereby significantly improving the consultation process uniformly throughout their entire UK operation.
Tom Quarry, managing director of Protouch, said: "Specsavers were very pleased with the immediate benefits gained by using the much quicker and more accurate touch screens over previous paper-based systems".