Protouch wins Best Technology Award

02/10/2009

We’ve won a third award for our self service kiosks, adding Leisure and hospitality to our industry successes.

At the Retail System Awards 2009 we won ‘Best use of Technology in the Hospitality and Leisure Sector’ for our Unlimited Film Programme, Xen X5 kiosks produced for Cineworld. The award recognises the organisation who has best achieved business growth through the use of innovative solutions.

In 2008, Cineworld contacted us in a bid to automate the whole registration process of its Unlimited Film Programme with an eco-friendly kiosk solution.  We installed easy-to-use, self service Xen X5 kiosks that customers use to register without staff assistance.  The kiosks currently operate in 27 cinema sites including, Glasgow, West India Queys and Cheltenham and will be rolled out to most of Cineworld’s 75 UK sites. In just 6 months the kiosks saved Cineworld in excess of 1,000 staff hours and increased new members by 100 per week, resulting in the number of Unlimited sign ups being increased by 10 per cent.

The winners were announced at the prestigious Ballroom, Grosvenor House Hotel in London on October 29, 2009 and full details can be found on the Retail Systems Awards website.

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