UK Shopping Centre Offers Law Advice Via A Kiosk
13/01/2012
Touch screen kiosks are being rolled out in a shopping centre in the UK to offer Brits expert law advice.
The Queensgate shopping centre, in Peterborough, in Cambridgeshire, is deploying the country’s very first Skype-style video conferencing kiosks.
The firm Instant Law UK is reportedly behind the launch of the legal aid kiosks which enable shoppers to speak to a solicitor regarding a range of practice areas for a fixed fee.
The technology allows users to receive professional information on topics such as immigration, employment, family law and personal injury. The calls via the units reportedly take on average 15-20 minutes and it is being marketed as an affordable alternative in light of looming legal aid cuts.
Two kiosks will be installed at Queensgate shopping centre as a pilot the end of the month and it is hoped that its success will lead to a further 120 kiosks being deployed.
Mike Poore, head of IT communications at Instant Law UK, said: “This is a unique opportunity for technology and a traditional market to come together, to truly open access and deliver a quality customer experience.”
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