About Us

1ExteriorProtouch Solutions provides an end to end service solution to ensure full satisfaction and value from your touch screen self service kiosk solution. From kiosk software to hardware, installation and maintenance – guaranteed to be delivered on time and within budget. Our kiosks have been utilised over the last 12 years in some of the most significant and important environments where self-service is a necessity not a luxury. The World Cup in South Africa was one of those environments where success was critical – 2.5 million tickets dispensed from our Xen X6 payment kiosks across all 9 host cities proved to be a complete success.

aboutbottomWith extensive experience in both kiosk software and kiosk hardware, Protouch go by an ethos of constantly improving and developing to meet our customer’s needs. Protouch source and manufacture only the best and most reliable hardware in the kiosk self service market today. We are on our 11th version of the Xen range – each successive version made with improvements over the previous generation.  Our PKM module has undergone thousands of development hours over the last ten years so that we can fully ensure we have a rock solid platform to deploy and support any self-service application.

Why choose our touch screens, interactive kiosks and software

• Off the shelf proven designs, refined over 10 years. Bespoke designs also available

• In house software team well versed in kiosk applications – solid customer references

• Built to be customised to your exact requirements

• Three flexible kiosk designs to suit any application and easy to upgrade

• Perfected product range which meets 3 economies of scale:

  • Quality – We are now on the 11th generation of the Xen Kiosk  – each one an improvement on the last.
  • Price – We buy large stocks of the best components and employ automated manufacturing techniques.
  • Reliability – Built to operate within the most demanding environments for long periods of time.

• ISO 9001 approved – Our kiosk PC systems are accredited to the required standard of Quality Management Systems and work within these guidelines.

• Award winning innovative retail kiosk solution

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Our vision

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Our philosophy is to produce a range of products that meet the ever-growing need for self service kiosks across all industry sectors. For us, it’s not only about projecting advertising messages out to the world, it’s about providing you and your clients with an interactive and convenient service that in effect, enhances your business. Whether you own a store, hotel or corporate lounge, there’s a place for a touch screen system within your environment. We promise to work closely with you to produce the accurate solution bespoke to your business needs, giving you a return on investment that is both quick and substantial.

Video Overview

Testimonials

Protouch has been supplying Sports Direct with touchscreens since 2005.Their reliability, cost and professional service is incredibly valuable to us in today’s tough retail market’

Jay Lyford, IT Manager - Sports Direct

The Protouch PKM software and Xen X6 kiosks proved to be completely reliable and contributed to an extremely successful world cup for us. During our selection process we saw many companies – our selection criteria put huge weight on a proven system at a reasonable price and that is exactly what we got from Protouch

Dave Oliver, Fifa World Cup 2010 Ticket Print and fulfilment Manager - Byrom plc

The Unlimited programme is a large and important part of our business and distinguishes us from every other cinema company in the UK and Protouch's kiosks are helping us to advance this programme

John Anderson, Marketing Co-ordinator - Cineworld

From the moment we installed the kiosks we immediately achieved 50% self service. The kiosks have opened up exciting growth opportunities to us

Scott-Weaverswright, Managing Director - Kiddicare

Protouch's solution offers our reseller's staff and customers an in store product representative that is cost effective and practical in providing additional service. The Vogel's FlatscreenFitter Touch assists both shoppers and resellers in selecting the right product and has led to positive results with respect to failed purchases and product returns and improving a customer's shopping experience.

Patrick Theeuwe, Trade Marketing Manager - Vogel

Protouch were chosen because of their experience within the self service kiosk solution market, they delivered a full solution from hardware and software to installation and maintenance on time and within budget.

Tom Cassidy - Birmingham Airport

The introduction of a kiosk in out-patients has enabled us to gain a better understanding of demand for our service.

Steve Davidson, Service Manager, Haemostasis & Thrombosis Services - NHS

Some of our clients