Protouch News Archives - Page 3 of 7

How Translation Kiosks Help Tourism

Posted on 31st May 2013 by Tom Quarry

The world is a small place nowadays, however even though this is the case there are still plenty of challenges regarding languages, translation and the provision of information – especially in the world of tourism. This is one area where kiosks are at their strongest.
In the world of tourism, interactive information and translation kiosks provide an informal manner in which to offer information, services and guides of all sorts.
For tourists it limits worries regarding being misunderstood and for the tourism industry it provides a number of benefits, including automation of processes, providing the correct information to customers and tourists when and as required, as well as the additional benefit of increasing business from tourists.

So, where can Translation Kiosks Help?

Hotels

Hotels can utilise the power of the translation kiosk in a number of manners. From check in and out, to reservation and bookings, to provision of information, to hotel requests – translation kiosks can significantly benefit hotel businesses.

These kiosks can be provided in a whole range of languages at little or no significant extra cost. These can then be used to provide information and services to the vast array of individuals who stay in the hotel, making their lives easier, their stay more efficient and the level of service significantly better.

Tourism Centres

Whether you decide on an outdoor or an indoor kiosk, there are all sorts of manners in which a Protouch translation kiosk can be of service.

Everything from way finding, local information, services, ticketing, payments, phone calls and communication services can be offered to tourists at such a kiosk in a language they’re native in.
We offer all sorts of benefits via our translator kiosks, including custom scripted scenarios, built in translation services and our systems even facilitate the tracking of trends surrounding your customers.
This creates the positive experience that the tourism industry wishes to generate and is considered as a positive for tourism and tourists alike.

Restaurants

Of course, restaurants too can benefit greatly from these translation kiosks. Reservation systems are often part and parcel, as are translatable menus. These kiosks can also be utilised to provide information on the locality, happy hour, specials and promotions too.

One of the significant benefits here is the visual aspect of kiosks. Quality touch screens allow for HD images of mouth-watering dishes. In addition the systems can also be used for surveys and follow up offers all of which is positioned on an easy to navigate, intuitive software.

So, as you can see even from these examples, interactive translation kiosks can potentially provide all sorts of benefits to tourists and tourist services.

Choosing An Information Kiosk

Posted on 24th May 2013 by Tom Pryor

We live in a world of information – a world where global knowledge fits into the palm of our hand. In short, people want to have the information they need and they want it to be as easily accessible as possible.

Of course, providing this information can be made a lot easier with an information kiosk, that’s been specifically set up to meet the demands, needs and requirements of the customer or individual.

Information kiosks are all about providing just that – information. This needs to be done in a practical and easily accessed manner and can really add a lot to a business, experience or retail setting. However, though most of us understand that people want information that can be easily accessed via kiosks and similar means, understanding how to choose a kiosk can often perplex them. So, what should you look for in an info kiosk?

Function over Design

Aesthetics are extremely important, however function is number one. In the world of information kiosks this means that provision of a kiosk that offers the relevant information is the first priority.

In essence, a kiosk is only as good as the software on it and that should be the focus first and foremost when choosing an info kiosk. Deciding on whether you should choose an already developed or a bespoke software development solution is an important decision that could determine the success of the kiosk.

Other additions such as being able to lock down the website viewing, blocking access to certain sites and being able to track the kiosk usage are also all important here and provide you with plenty of information for analysis.

You want your kiosk to offer the exact information required in a manner that’s intuitive, easily understood and accessible. Our PKM platform offers you the opportunity to have a number of different applications developed to fit in with your needs – something we see as essential.

Information Input

Interactive information kiosks need some form of input device, so deciding on whether you want to use a touch screen input or keyboard form of input is the next decision that needs to be made.

Each kiosk is different and often the input is determined by the software and the function of the device. In many cases the best way of determining the most apt input is to discuss it with us beforehand as we’ll be able to give you an idea from experience.

Kiosk Style

You want a kiosk style that reflects your brand, your business and the feel it should deliver. This is why it’s nice to have a wide selection of kiosk styles to choose from.

We offer kiosks in a variety of footprints, allowing you to decide on the best style and shape to reflect your brand and suit the positioning of the kiosk.

Other considerations that reflect your choice of information kiosk are whether it’s placed indoors or outdoors – for which you have to take a number of considerations into account.

Information kiosks can provide a lot of benefits and positives to a business, providing information instantaneously, quickly and attractively to those who require it.

Protouch Merges With Cammax

Posted on 16th April 2013 by Tom Quarry

Protouch is now a division of Cammax Limited.

Both companies are established as UK leaders in the supply of touch screen kiosks, monitors and software solutions.

Like Protouch, Cammax have extensive experience within the touch screen kiosk industry, in the production and distribution of kiosk software and hardware. Specialising in providing bespoke self-service solutions, the company has become a major competitor in the kiosk marketplace.

Protouch have been working closely with Cammax recently in the manufacturing of their latest range of Xen kiosks. By teaming up with another leading supplier, Protouch can leverage from Cammax’s vast resources and expertise in this niche market.

Cammax have set positive goals for the future and will work hard to meet the ever-growing demands of the kiosk marketplace and its consumers.

Cammax contact details

Department	Phone Number	Email
Sales	+44 (0) 1977 669 946	info@cammaxlimited.co.uk

SportsDirect.com Rolls Out More Protouch Touch Screens

Posted on 8th February 2013 by Tom Quarry

Sportsdirect.com have recently bought 20 JJB stores, which they plan to upgrade by rolling out more Protouch touch screens. With 4000 touch screens already in place from Protouch, Sportsdirect have also acquired a further 400 units of the Geode2 17” touch screens for their new stores.

Sportsdirect.com required an easy-to-use system that manages their large flow of customers and improves their customer's shopping experience. These latest commercial grade touch screens have been put in place to boost the efficiency of the shops’ services, by accelerating processes, reducing queuing times and augmenting customer service. All in all, these improvements help to keep customers happy and in turn, maximise sales.

Protouch aim to meet the company's needs, in supplying reliable touch screen hardware and software, within set time frame and budget. Get in touch if your retail business needs a boost.