Protouch News Archives - Page 4 of 7

Protouch Features In Airport Operator Magazine

Posted on 12th January 2013 by Tom Quarry

Protouch’s success with launching touch screen kiosks in Birmingham Airport has recently been featured in The Airport Operator Magazine, the official editorial of the airport operators association. Protouch is proud to have introduced an ‘express lane’ using the latest Xen X6 kiosks, which allow passengers to opt for a priority pass. The aim was to improve the airport’s processes whilst enhancing the passenger experience.

The feature highlights that Protouch has played a part in the growth and development of Birmingham Airport, in introducing pioneering self-service kiosk technology.

To find out more take a look at the Birmingham Airport case study.

Automated Reception Kiosks At The BBC Worldwide Showcase

Posted on 19th November 2012 by Tom Quarry

With the emergence in touch screen technology, users are becoming more accepting of the notion of a self-service culture. Touch screen kiosk solutions are being utilised within businesses and organisations to maximise resources and streamline processes.

The BBC has recently invested in launching automated reception kiosks. Their main purpose is to provide a point where visitors are able to register their arrival with ease and simplicity. Whilst they still have the chance to interact with a receptionist in person, the reception kiosks offer an interactive, self-service option that enhances the user experience. With the integration of software, the kiosk is able to create a log of visits.

Key features include:

Touch screen sign-in
Motion sensor to trigger display
Webcam takes photo of visitor
Prints visitor pass with photo
Information storage

Twelve reception kiosks also featured at the BBC Worldwide Showcase Liverpool 2012, which were established to enable visitors to sign in upon arrival. As first impressions are vital, the kiosks were designed to be aesthetically pleasing and adapt to the contemporary space. Having twelve applications available means that the kiosks are able to deal with a large volume of visitors, thus, crowding and queues can be minimised. The kiosks received positive feedback in that a large proportion of the visitors used them and were satisfied with the service they provided.

Key benefits include:

Reduced queuing times
Sped-up process
Less receptionists needed
Handles large volume of visitors at one time
Allows visitors to interact with event

See how Protouch Solutions can offer your business similar benefits. For example, take a look at our NHS case study, where we installed a queue management kiosk in Nottingham University Hospital.

Protouch Exhibiting Solutions at Kiosk London Expo

Posted on 9th October 2012 by Tom Quarry

This month we are excited to be exhibiting our state of the art self-service solutions at the Kiosk London Expo (KLX). KLX 2012 is the UK’s only conference and exhibition completed dedicated to the self-service industry and from the 17-18^th October, Protouch will be proudly exhibiting at The Barbican Centre. The exhibition is returning for the second year-in-a-row and it promises to be a thrilling event! Here at Protouch we firmly believe in staying up-to-date and ahead of the latest industry trends which is why we will be exhibiting some of our best performing kiosks and kiosk software at the show for you to go along and see. We are showcasing a wide variety of solutions for all sectors to find out how self-service technology can benefit your business. The kiosks displayed have made a huge impact on particular industries and brands across the UK, including express lanes for Birmingham Airport, self-service EPoS kiosks for clothing retailer Matalan, and patient flow management kiosk solution for Nottingham University Hospital. Kiosk London Expo aims to deliver comprehensive seminars offering information on all of the industry’s hot topics and cutting-edge technology. The show is organised by HF Network, Europe’s leading business-to-business publisher and events organiser. The firm also organises Kiosk Europe Expo, which is the world’s largest self-service event.

Come and see us!

Come down and discuss your self-service solution requirements with the experts. Whether you require ticketing, fast-track, payment, translator or browser features; our technology can help. Protouch equipment suits any brand for any function, any place. It is a must for business leaders determined to grow their enterprises and better still, is it is free to attend. Located in the heart of London, it is easily accessible by rail, underground and road. KLX 2012 offers a host of networking opportunities and it is the perfect platform for the industry to meet face to face.

The Barbican Centre

The Barbican Centre is one of the world’s leading arts centres and it is renowned for world class customer experience. It is Europe’s largest multi-arts and conference venue and over the past year they have installed several on-site self-service kiosks from Protouch which are vital to maintain high quality service to the three million plus visitors each year. To arrange a meeting with Protouch at the show, contact us today.

Brand New Look for Protouch Website

Posted on 5th October 2012 by Tom Quarry

Here at Protouch we have just launched a brand new website with a fresh new look! The revamp, which involves a complete re-design, aims to make the website bigger and better than ever before. Our clean, contemporary appearance ensures the services are more accessible and the blocked categories mean you know where to look, for whatever it is that you need.

The new site offers:

Simple navigation
Improve overall user experience
Much more readable
Easy to understand information

Need some more information but not sure who to speak to? Our contact page is straightforward and clear-cut with the dedicated numbers listed; and there is a quick and easy enquiry form so if you have any questions about a particular product, you can fill it in in a matter of minutes and receive a call back. It’s the little things like this that we believe will keep our customers happy and the ease of navigation means that in just a couple of clicks you find the answers to your questions. We are extremely focused on complete turnkey solutions including software, which is why we now have a dedicated solutions page which offers a comprehensive in-depth guide. Our website might be new but our ethos and philosophy remains the same; improvement through evolution. As Europe’s no1 supplier of touchscreen self-service solutions, we strike to deliver the software, hardware, installation and maintenance you need on time and within budget. We can honestly say that we have the best and most reliable multifunction kiosks that we know of in the market today, and this is reflected in the new design – just read the testimonials for yourself!