12th February 2013 / Tom Quarry
Despite interactive screens moving towards the ‘bigger the better’, touch screen monitors can offer businesses a boost within budget. They combine both an input and output device, eliminating the need for separate plug-ins, such as a mouse and keyboard.
Types of touch screens
Multi touch monitors bring a unique touch screen experience for consumers, across a variety of applications and industries. Usually seen in busy retail environments or hospitality till points, touch screen monitors are beneficial in many ways. They are deployed to increase efficiency and accelerate services, in the aim to enhance the ‘customer experience’.
Touch screen monitors are more commonly being implemented in retail environments, predominately at the point of purchase (POP). Deployed at the till points, monitors quicken the payment process, reduce queuing time and in turn, keep customers happy. Managing the flow of customers efficiently can result in maximising sales and boosting business. Installing multiple monitors in demanding retail environments is advantageous for both staff and customers. Even smaller retailers can benefit from these applications, as they are affordable and can be used for both transactions and display purposes.
A plethora of fast food chains and restaurants are now utilising touch screen monitors to improve communication and efficiency. They are used for a number of functions, food ordering, tracking orders and payment. Cash management is another key use of touch screens within restaurants, processing bill payment more efficiently and quickly. Monitors allow for multiple terminals to be installed, used to create a networking system.
Hotels are also making use of touch screen monitors in their receptions and lobbies. Receptionists are able to interact with a user interface to register visitors upon arrival, check availability and process payments. In some cases, visitors use them to inquire about rooms and rates, without needing to talk to someone at a front desk.
Key benefits of touch screen monitors
Contact Protouch to see how our commercial grade touch screen monitors could have a positive impact on your business’ operations.