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Case Studies

Protouch is a leading European provider of technology solutions for businesses to expand and improve their product offerings and service delivery processes, by providing interactive self service kiosks, touch screen displays, digital signage solutions, supported by bespoke kiosk management software.

Lloyds Pharmacy Logo Lloyds Pharmacy Lloyds Pharmacy have commissioned Protouch to supply kiosks and touchscreen units in their premium sites. Carnival Carnival UK, the British arm of the world’s largest cruise ship operator is piloting Protouch kiosks at sea. BIA Birmingham International Airport have introduced an express lane for its passengers to improve efficiency and save time, using Protouch Xen… SportsDirect The retail giant behind sporting brands Donnay, Sports Soccer and Lillywhites, has now installed 3,800 Protouch touch screens for use in all… o2 Protouch and O2 Telefonica formed a self service partnership in 2011 as part of O2’s commitment to customer excellence and the optimisati… Thistle/Guoman GLH group identified a requirement for hotel guests to be able to have a greater technology access beyond the typical WIFI connectivity, whi… Countrywide Farmers Protouch has rolled out its latest Xen X5 kiosks across 55 Countrywide farmers stores Cineworld Cineworld, the 2nd largest multiplex cinema chain in the UK, rolled out Protouch kiosks to a number of its UK cinemas and picked up a techno... FIFA With over 2.8 million tickets available to fans across the month long tournament, FIFA faced a huge challenge in issuing tens of thousands o… Robert Dyas Robert Dyas approached Protouch to provide an integrated customer information and self service infrastructure. IKEA IKEA needed a quick, easy and instant way for customers to apply to its IKEA FAMILY loyalty scheme in store and implemented a suite of Xen X… Kiddicare When Kiddicare, the UK's favourite baby website, wanted to expand upon its multi-channel marketing strategy, it implemented a suite of Prot… NHS Nottingham University Hospitals NHS Trust (NUH) has transformed waiting times in one of their busiest departments thanks to a patient flow m… Matalan Matalan, the leading clothing and homeware retailer, is piloting multi-channel retailing in-store with the introduction of self service EPoS… Specsavers Over 3,000 touchscreen monitors were installed across 700 Specsavers stores. Vogels Vogel's, Europe's market leader in TV wall mounts, has selected us to roll out 10,000+ touch screens throughout Europe. Aberdeen Sports Village Protouch and XN Leisure produced a 'Virtual Receptionist' that propelled Aberdeen Sports Village’s self service levels to 80% and won a R…