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Case Study

BIA

Express Lane Kiosks Arrive At Birmingham International Airport

Solution

Birmingham International Airport is introducing an express lane for its passengers to improve efficiency and save time, using Protouch Xen X6 kiosks.

The international airport, which sees nine million travellers pass through every year, has chosen Protouch’s Xen X6 kiosks to take advantage of a premium express lane and priority processing.

With locations across the world that passengers can fly off to including Dubai, Amsterdam, Paris and Frankfurt; its new kiosks features a 19″ Anti-Vandal touch screen, unattended chip and pin module, coin and note acceptor, change dispenser and receipt printer with a branded laminate.

The units will give passengers the choice whether to be processed as per normal or to buy a priority pass from the kiosk which lets you skip the queues.

"We are really excited to be involved in Birmingham Airport’s express lane introduction. It is great to see our touch screen kiosks working so well within the project by improving the airport’s operations and enhancing its passengers’ experience."
Tom Quarry, Protouch’s Managing Director