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Kickstart your project with PKM

A multi platform software solution that works for Kiosks and Digital Signage to deliver powerful functionality.  It means that your software requirements can be customised for you in a fast and economical way. Don’t reinvent the wheel – choose a platform that is already proven with o2, Carnival Cruises, Lloyds Pharmacy and BIA.

Speed

Allows fast bespoke design of your application
Typically halves the time and project cost

Reliability

Knowing that your application will sit on a tried and tested platform
The backbone of your application is already done

Scalability

Allows you to expand your solution
Virtually unlimited number of kiosks can be supported

Minimal IT Impact

Already works with all major software platforms
Will work seamlessly with WEBsphere, Oracle, Microsoft SQL and SAP

Managed & Monitored

Managed and Monitored by a secure Web interface,
designed specifically for you.
We can create bespoke dashboards so you can view
key metrics that are important for your business

 

 

 

Customer Engagement

See the processes we follow to deliver software

Requirement Gathering

We work with you either over the phone, or face-to-face to understand your solution requirements.

Design

We take your vision forward, drawing up a design and scope of works to deliver your solution. This stage will typically be managed by a Protouch Prince2 Practitioner.

Implementation

We move design into reality and build and implement your vision and software solution to the agreed specification.

Testing / Sign Off

Having built your solution, we begin our SAT (Solution Acceptance Process). Only once we are happy with the solution, we hand this over to you to perform UAT (User Acceptance Testing).

Deployment

Once your happy, and have signed off your solution with the UAT process, we begin final delivery either for single deployment, or mass rollout.

Features within PKM

Track your network anywhere, anytime

Visibility and control is made simple with convenient dashboard viewing, so you can monitor at a glance the broad status of all kiosks with many analytics.

Easily controlled by you, supported by us

PKMs comprehensive operating system successfully integrates your application, kiosk and back office to ensure your network is working as one, while we silently host and support it.

A dynamic, interactive experience

Remotely update your content playlist in real-time and run it throughout a 24/7 period across your entire kiosk network.

Watch this video

Who is using Protouch Kiosk Software?

O2 / Telefonica UK partnered with Protouch to deliver innovation to their retail space utilising the power of the Protouch Kiosk Manager (PKM) application framework.

Protouch built a fully functional retail product adviser utilising our Protouch Multiglide Capacitive touch screen monitor. The software enabled O2 customers to browse through handsets and accessories in a bespoke and highly intuitive manner. The solution also provided customers with a direct interface to perform Guru Booking (allowing customer to directly interact with in-store systems to book a consultation with a technical advisor), as well as viewing latest tariffs and other information.

Through the use of Protouch Kiosk Manager, we were able to deliver an advanced solution which automatically updated to stores overnight, as well as providing real-time analytics of how the system was being used.

O2 selected Protouch to create a bespoke kiosk software application to allow customers to compare mobile products in store.
Birmingham Airport selected Protouch to provide a software solution to allow them to manage their express lane service.
Carnival required an automated tip collection service for their staff aboard there many cruise liners, Protouch were called upon to complete this solution.
Robert Dyas had a clear vision to give their customers a better in store retail experience and called upon Protouch to make this happen.

Want to know what our kiosk software can do for you?

Our PKM platform is an advanced application framework which allows efficient integration and development of many different applications. Why not get in touch to have a discussion about how our kiosk software can help your project in further detail, and see how our platform and framework can help run your solution.

Request a Call Back!