Category: Protouch News

 

Excuse us for name-dropping but it's always nice to get a bit of national TV exposure, and it doesn't come much better than a slot on BBC's Working Lunch!

The popular business, consumer and personal finance show that airs every lunchtime decided to feature our very own kiosks, focussing on how they are being used to help people get online. There are currently40 kiosks in Lisburn, N.Ireland, in public places such as colleges and supermarkets with plans to roll-out another 100 kiosks.

People can use the kiosks to book their MOT, re-new and apply for their passport, claim for benefits, pay for online services and tickets and much more. In one particular example, an Australian girl was able to use the kiosk to search for a local job. The kiosks were particularly popular with teenagers who wanted to check their email accounts, social networks and sports results. Basel Davidson – Head of Digital Inclusion Unit, Ireland, said: “The kiosks are providing access to Government Information via the IM Direct website that makes all public information available in one place, so you don't have to remember all the different website addresses.” Protouch manufactured all kiosks, which are supplied by KDS.

We at Protouch would like to introduce you to our new and improved website showcasing all our award-winning products. The new website lists all of our company information, products, as well as the award-winning Xen X5 kiosk and all the product details for each kiosk system. We understand and know how important first impressions are and we wanted to make ours count with our brand new website. Visitors can access all our case studies as well as link through to this informative blog and regular news about the kiosk world. In fact we have made the website so simple and straight forward to use, you won't miss a thing and will find all the information and advice you are looking for. For more information about our kiosk systems and whether a kiosk can help your business visit Protouch today.

Picture this: You’ve just bought a new TV from Comet which you’re very excited about, but then you have to find the right wall mount to go with it. So now you’re in the shop staring at a multitude of products wondering “Which one is the right one?”

Well not anymore because

Vogel’s, Europe’s market leader in TV wall mounts, has selected us to roll out an in store touch screen solution that finds the right wall mounts for TVs.  We are distributing 10,000+ touch screens throughout Europe.

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Vogel’s came to us because it saw the difficulty customers were facing in selecting the right mount for their new TVs. To help answer this question in an in store environment, Vogel’s briefed us to create an in store touch screen version of the Internet application tool called the Vogel’s FlatscreenFitter®. This tool gives customers quick and clear advice about which mount is best for them.

Our solution combines the ‘Sales buddy’, a 15” shelf edge touch screen with integrated PC and advanced software comprising of a frame work application, front end user interface and server application, with an off line USB updating platform. The software also takes into account that new TVs and mounts come to the market all the time and so it has been designed to be able to manage and frequently update large quantities of product information and relay it back to the user in a simple and easy to use way.

Each Vogel’s FlatscreenFitter Touch® is wall mounted in the Vogel’s product area where it displays an on screen questionnaire that through a short series of questions tells the customer the mount that matches their TV.

Patrick Theeuwes, Vogel’s Trade Marketing Manager said, “Protouch’s solution offers our reseller’s staff and customers an in store product representative that is cost effective and practical in providing additional service. The Vogel’s FlatscreenFitter Touch assists both shoppers and resellers in selecting the right product and has led to positive results with respect to failed purchases and product returns and improving a customer’s shopping experience”.

We have initially supplied 500 touch screens for use in reseller outlets across Germany and the Netherlands and are now completing the second phase of the rollout to Spain, UK, Greece and France.

Manchester United fans will be jumping for glory as Protouch install their sleek Xen X4 to make supporters dreams come true.

The premiership football club has installed the Xen X4 self service kiosk at Old Trafford to offer fans the chance to purchase personalised Man U gifts on site, as a gift or a keep sake for yourself.

The new self service kiosk works by running a version of the www.personalisedfootballgifts.co.uk website, which creates photo gifts that turns fans into Manchester United stars.

Photos include fans being signed to play for Manchester United, or Alex Ferguson holding a shirt with their name on.

To get their hands on the photos, fans simply need to enter their names into the self service kiosk, which will show them a preview and then finally print a receipt. The receipt is then taken to the cash desk where they can pay and collect their dream gift.

For more information about the Xen X4 and other self service kiosks, please contact us.