ZipWorld introduce Protouch kiosks for customer sign in

ZipWorld in north wales is truly an awesome attraction. Not only the fastest – but also the longest zip wire ride in Europe!  Other attractions include underground caverns and forest zip wire rides. To deal with the ever increasing number of visitors ZipWorld required a number of self-service kiosks to automate the signing in process. Protouch`s Blade kiosk was chosen as it is extremely robust – yet clean with a modern design,  enabling bespoke graphics to be applied. ZipWorld are really pleased with the deployment and have commented that customers are further attracted to them because of the promotional video that runs when not being used.

As you can see from the awesome pictures taken by Jon French at ZipWorld – they look great!


Thistle Hotels Go Beyond The Typical WiFi Connectivity

GLH Hotels Management Group recently used Protouch to install over 70 touch screens in Thistle Hotels throughout the UK. The aim was to provide an ‘out of home’ experience for the guests, to give them the opportunity to perform both leisure and corporate activities with ease and speed.

With bespoke software on our PKM platform, and a support service that monitors the entire network 24/7, the solution ensures users had a greater technology access rather than just providing the standard WiFi connection. Protouch offered a commercial grade touch screen which fitted Thistle’s needs exactly.

Key benefits:

  • Printer capacity for presentations, boarding passes, rail and theatre tickets
  • Easy internet and software access for all guests
  • Full MS Office 2013 suite of software and social media apps
  • Privacy protected instant history deletion
  • USB capability extraction

The Protouch Kiosk Management (PKM) software allows both Protouch and Thistle to be in total control of their entire touchscreen estate in one overview. Notifications can be sent to IT management to alert them of issues such as loss of power. Durability is guaranteed with the reliable hardware, yet the experience is kept inviting by the likeness to a personal computer.

By providing this extra service, hotels can offer a greater experience for guests during their stay. Our whole lives now revolve around technology, and to keep up with the ever changing needs of the guests, hotels need to provide to suit them.

User privacy is maintained very simply – once you click ‘end session’, no other user can read your browsing history or any information of your time online, and the original formatting is restored. Yet whilst you are in session, you have full access to Office 2013, social apps, printing facilities and internet browsing.

To find out how you too could benefit from Protouch’s solutions, check out our full range of touch screens.

Monthly Round Up

Wondering what you’ve been missing these past few months? Here’s an overview of the latest industry and Protouch news to keep you informed.

The Risks of Deploying a Tablet Kiosk

Tablets have become a staple in many homes, and are universally very popular. However, they are increasingly being used in more commercial situations, when they have not been designed to do so. Companies are now realising the disadvantages of replacing stand-alone kiosks with tablets, from reasons such as overheating devices to lack of screen durability. To discover more on the cons of tablet kiosks, read on.

Protouch Rolls Out Countrywide Kiosks

This new project has provided 55 stores with tailor-made kiosks that suit Countrywide’s needs exactly, providing customers with more options in store. There is now a greater choice; more chance of the customer finding exactly what they want; and customers have the opportunity to experience endless aisle shopping, where they have access to view all the products available which may not be in store. Have a look at the details here.

Kiosk Shows of 2014

Want to learn more and experience the technology for yourself? Then check out this blog, where our top shows are listed, and find out which shows to attend this year. Here we will give you a few details on each event, as well as links to the websites, so if you are interested take a look at this post.

Lloyds Pharmacy Introduce Touchscreen Health Kiosks

Lloyds Pharmacy has taken on a trial run in 9 of its stores, trying out our full kiosk solution to help improve customer experience with simple and easy to use self-service touch screens. Not only can they scan in their product for more information and watch videos on product usage, but customers can also print out relevant health advice leaflets to take away. The kiosks allow click and collect on the full product range. To find out why they chose us, and how it has benefitted Lloyds Pharmacy, read more in the full post.

A Summary Of Protouch’s Retail Kiosk Guide

Find out how retail kiosks can help you to boost your business success, with our straight-forward guide. Through three simple steps, you can enhance customer experience, increase sales, whilst it being cost efficient. Simply check it out here to learn more.

Protouch Rolls Out Countrywide Kiosks

Protouch has rolled out its latest Xen X5 kiosks across 55 Countrywide farmers stores to offer customers greater choice and more ways to shop. Countrywide is the UK’s leading supplier of products, services and advice to the rural community.

Our Xen X5 touchscreen kiosks provide customers with access to the full product range and enable them to choose from over 14,000 items in-store. With the kiosks in place customers can order specific products that may not be in store at the time.

The retail kiosks are designed to give customers an alternative platform for online ordering and obtaining product information. Customers can now come in to a Countrywide store, find the product they are looking for, and place an order which can be delivered to their home. The kiosks will also make customers aware of Countywide's on-line presence which adds the convenience of ordering products in the comfort of their own home.

Benefits include;

  • Allowing customers to browse Countrywide's full product range
  • Giving customers a wider choice
  • Alerting customers to products they were not aware of
  • Enabling customers to order on-line, in-store, for home delivery
  • Increasing customer awareness to Countrywide's web presence

Protouch were specifically selected due to our expertise in providing kiosks for a vast range of clients. We met Countrywide’s requirements and delivered an efficient service within a set deadline.

We have also recently provided Lloyds Pharmacy with a retail based solution that also gave customers the ability to browse products, gain more product information, and place orders in-store.

Contact Protouch to find out how retail kiosks could benefit your customers.