A Summary Of Protouch’s Retail Kiosk Guide

Take a look at Protouch’s guide to boosting in store sales with automated kiosks. From augmenting services to engaging your customers, in-store kiosks are cost effective solutions for any retail business looking to thrive.

Step 1: How a kiosk can help your store
Self service retail kiosks can empower your customers by offering them accessible information, speeding up the payment process and reducing queuing times. Also improving the customer experience is the new dynamics of the staff. With the self-service systems in place, they have more time to focus on one-to-one customer assistance. In-store kiosks give you the opportunity to engage customers with loyalty schemes, rewards and in-store promotions, as well as access to the Internet.

Step 2: Get the most out of your kiosk
There are important aspects to consider when successfully deploying a kiosk. Firstly, determine the purpose of your kiosk, what will it offer the customer? Secondly, think about the software. Does it guide your user through a clear, simple journey? A simple on-screen journey encourages interaction and improves customer satisfaction. Thirdly, you mustn’t underestimate the power of effective marketing. Get your kiosk off the ground with in-store advertising. Location is another key aspect that can be make or break for your application. Carefully select the location with visibility and accessibility in mind. Lastly, get your staff on board to get the most out of your new investment.

Step 3: Reap the benefits
Our kiosk solutions offer a multitude of benefits for both your business and your customer. As a worthwhile investment, an automated kiosk in-store will augment your services, save on costs and help boost sales. Your customer is given a hassle-free, more efficient shopping experience that invites them to come back to the store.

To read in more detail, take a look at the full guide and gain insight into how our kiosk could boost your in-store sales.

Monthly Roundup

Are you up to date with our latest articles? If not, here is a brief summary of our recent blogs so you can catch up on the latest news and hot topics in the touch screen and kiosk industry.

The Emergence Of Multi-Touch Interfaces
Touch screen technology has advanced over recent years to allow multiple touches to be detected at one time. The benefits of multi touch technology are endless, commonly used for way finding and information kiosks in public locations. To learn more, read about multi touch interfaces and their benefits.

Is Digital Signage The Way Forward For Advertising?
Advertising and marketing techniques are becoming more creative with the development in digital signage and touch screens. Businesses are utilising screens to reach a new tech-savvy audience in search for the next best interactive experience. Read more to find out how touch screens and digital signage are being used as an alternative advertising platform.

Discover the Latest Developments in the Kiosk Industry with Protouch at Kiosk London Expo
Protouch have recently exhibited at the Kiosk London Expo 2013. The exhibition is dedicated to displaying the latest technologies and new developments from the self-service industry. Protouch showcased a variety of their top kiosk solutions that have been rolled out to some of UK’s leading companies across a range of industries. Read on to find out more about the exciting event.

Why Interactive Kiosks Are Great For Events
From corporate events to music festivals, kiosks are an ideal solution to engage visitors and provide speedy services.  Whether it’s a ticketing or way finding kiosk, organisers have the opportunity to incorporate the latest self-service technology into their events and stand out amongst others. If you’re interested in how a kiosk could enhance your event, read on.

Are Kiosks Enhancing The Value Of Employees?
With the rise in self-service, kiosks are being deployed in a diverse range of industry sectors. The question is, are they adding value to our employees? Take a look at this blog to read more on this interesting discussion on kiosks and employees.

Keep checking back on the Protouch blog to stay up to date with the current hot topics in the kiosk industry.